1. Information We Collect
We collect different types of personal information when you visit the Site or make a purchase, including:
Personal Information: When you create an account, make a purchase, or sign up for our newsletter, we may collect your name, email address, mailing address, phone number, and payment information.
Usage Data: We collect information on how you interact with our Site, including your IP address, browser type, referring/exit pages, and date/time stamps.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve user experience, track activity, and personalize content.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To Process Orders: We use your personal information to process and fulfil your orders, including shipping and billing.
To Communicate with You: We may send you updates about your order, respond to your inquiries, and provide customer support.
To Improve Our Services: We analyse your activity on the Site to enhance functionality, troubleshoot issues, and improve the overall user experience.
Marketing: If you opt-in to receive our newsletter or promotional materials, we may send you information about new products, special offers, or upcoming events.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information. These include encryption, secure socket layer (SSL) technology, and access controls to prevent unauthorized access, alteration, or disclosure of your personal data.
4. Sharing Your Information
We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us with processing orders, payments, and other business operations.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device to help us analyse Site usage and remember your preferences.
You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on the Site.
6. Your Data Protection Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal data, subject to certain conditions.
Opt-Out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us at [email address].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our Site is not intended for use by children under the age of 21. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 21, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
info@lamaisonguilhem.com